Usability, and General Best Uses

We generally don't think about usability issues when it comes to the 3rd Party systems. I found out that a client of mine, who uses a web-based email systems (because they're not tied down to one computer) had not been saving her "Sent" emails.

It got me to thinking about default values and prompting users to act in "their own best interests."

In case you have the same issues click on the 'Options' or 'Tools' link, usually located at the top right. (Yahoo and numerous other WebMail products.)