Sunday, June 10, 2012

Skype (changing default browser) and user admin design

I'm starting to use Skype more and more for work. When people send me links in the IM the link automatically opens up in Internet Explorer. I wanted to change the default to Chrome but could not find where to do so.

I went on line and found the answer: Skype opens up the device's default browser. You cannot make the change within Skype. You must go to your browser of choice and make the change there.

This begs the question: when designing user admin sections should IA professionals include information on settings that their app doesn't update? In this case it would have been very nice for Skype to have a tab " Update Default Browser" and tell me, the user, that I would have to go to Chrome and declare that my default browser.

Now, you may ask - why didn't I do that already? Because I unpinned IE from the Windows 7 taskbar. It wasn't part of my consciousness - that's why. :-)

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